More convenient

Regain access 24/7 and within minutes, wherever you are

More secure

Biometrics provide stronger authentication by design

Less impact

Reduce the organisational burden of recovery requests and generate an ROI

Solutions_account recovery

Automate account recovery for your helpdesk with voice biometrics.
Increase enterprise security, deliver a faster authentication experience to customer and employees, and realize an ROI typically within one year.

Account recovery enhance IT and
Helpdesk Security

Millions of personal identity records are compromised each year through data breaches that include email addresses, passwords, and PINs. Protect your customers and employees with BioTrust’s voice-based account recovery solution for stronger security and authentication.

Make account recovery More Convenient

Empower your customers and employees to reset their passwords without the involvement of a help desk agent. Save them from having to remember security questions or PINs that are easily lost or shared. Reliably authenticate your users anywhere and anytime with a simple spoken passphrase.

Achieve A Compelling
ROI with account recovery

About 30% of calls to the help desk involve routine password resets that are costly and time-consuming. Save an average of EUR5-EUR15 per request by automating the process and authenticating your customers and employees faster. Significantly reduce inbound requests to your help desk and achieve an ROI typically within one year.



  • Provide stronger authentication
  • Prevent fraud and identity theft
  • Account recovery in 2 minutes from start to finish
  • Increased productivity of helpdesk & users
  • Reduce costs and realize a quick ROI


  • Multi-channel application
  • Multi-factor authentication options
  • Integrated reporting & user profile management
  • Complete platform or modular based solution